Last updated: April 16, 2022
AGREEMENT BETWEEN USER AND TAX RELIEF ORGANIZATION EXPERTS.
The “Company” refers to Tax Relief Organization Experts (TROE), including its affiliates, subsidiaries, officers, directors, employees, consultants, agents, and representatives.
The “Website” refers to taxrelieforganizationexperts.com and all affiliated websites, platforms, and services operated or owned by TROE.
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE WEBSITE. YOUR ACCESS AND/OR USE OF THE WEBSITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THE FOLLOWING TERMS. IF YOU DO NOT FULLY ACCEPT THESE TERMS, DO NOT USE OR ACCESS THE WEBSITE.
Notice Regarding Dispute Resolution: These Terms contain provisions that govern how claims you and the Company may have against each other are resolved (see the Section on “Arbitration” below), including a class action waiver and an obligation to arbitrate disputes, which will, subject to limited exceptions, require you to submit claims you have against us to binding arbitration, unless you opt out in accordance with the Section on “Arbitration” below.
troexpert.com provides our website visitors with access to its content, resources, and tools for communication, public forums, commerce platforms, and other services through its network of websites at troexpert.com (the “Website”). troexpert.com provides its service to the user and all visitors, subject to the following Terms of Use.
The Website is comprised of various web pages owned and operated by TROE. TROE provides you with access to a variety of resources, including consumer news, information, self-help tools, and directories of resources provided by other parties (collectively, “Services”). All such Services are subject to these Terms of Use. TROE reserves the right to cancel your access to the Services for violation of these Terms of Use, at its sole discretion.
The Website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Website constitutes your agreement to all such terms, conditions, and notices.
This Website is not directed toward residents of the European Union. Under no circumstances are residents of the European Union permitted to visit our Sites and share their personal information.
THESE TERMS AND CONDITIONS OF USE APPLY TO ALL MATERIALS, ONLINE COMMUNICATIONS, AND OTHER INFORMATION AND MATERIALS THAT ARE OR BECOME AVAILABLE ON OR THROUGH THE WEBSITE (COLLECTIVELY, THE “MATERIAL”). PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. BY ACCESSING THE WEBSITE YOU SPECIFICALLY ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS OF USE AND YOU SPECIFICALLY AGREE, WITHOUT LIMITATION OR QUALIFICATION, TO EACH OF THE PROVISIONS CONTAINED HEREIN. THESE TERMS AND CONDITIONS MAY BE REVISED AT ANY TIME BY UPDATING THIS POSTING. YOU ARE BOUND BY ANY SUCH REVISIONS AND SHOULD THEREFORE PERIODICALLY VISIT THIS PAGE TO REVIEW THE THEN CURRENT TERMS AND CONDITIONS TO WHICH YOU ARE BOUND.
THESE TERMS AND CONDITIONS OF USE FORM A LEGALLY BINDING AGREEMENT. IF YOU DO NOT AGREE TO ANY OR ALL OF THE PROVISIONS FOUND IN THESE TERMS AND CONDITIONS OF USE, PLEASE IMMEDIATELY EXIT THE WEBSITE. WE RESERVE THE RIGHT TO TERMINATE YOUR USE OF OR ACCESS TO THE WEBSITE OR YOUR ACCOUNT AT ANY TIME FOR ANY REASON, INCLUDING, WITHOUT LIMITATION, IF WE LEARN THAT YOU HAVE VIOLATED THESE TERMS AND CONDITIONS OF USE.
YOU EXPRESSLY AGREE THAT USE OF THE WEBSITE IS AT YOUR SOLE RISK. THE MATERIAL PROVIDED ON THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, TROE DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, WARRANTIES OF TITLE, NONINFRINGEMENT, OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE WEBSITE, ANY USE OF THE WEBSITE, AND ANY WEBSITE TO WHICH THE WEBSITE IS LINKED. TROE DOES NOT WARRANT THAT THE MATERIAL ON THE WEBSITE IS COMPLETE OR ACCURATE, THAT USE OF THIS WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT THIS WEBSITE OR SERVER OR ANY MATERIAL ON THIS WEBSITE IS FREE OF DISABLING DEVICES (AS HEREINAFTER DEFINED).
YOU UNDERSTAND AND AGREE THAT ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE WEBSITE IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SERVICES OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL.
A “DISABLING DEVICE” IS DEFINED AS ANY SOFTWARE, DOCUMENT, MESSAGE, OR OTHER MATERIAL WHICH CONTAINS A COMPUTER VIRUS, WORM, TROJAN HORSE, TIME-BOMB OR OTHER HARMFUL DEVICE WHICH MAY ERASE, SCRAMBLE, LOCK OR DISABLE COMPUTER SOFTWARE OR EQUIPMENT OR MAY PREVENT USERS FROM USING A WEBSITE OR ANY OTHER ITEM OF HARDWARE OR SOFTWARE.
While the Company makes reasonable efforts to ensure the accuracy and timeliness of the information on the Website, occasional errors or omissions may arise.
To the fullest extent permitted by applicable law, the Company, including its officers, employees, directors, managers, parent companies, subsidiaries, affiliates, agents, or licensors, shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages resulting from your use or inability to use the Website or its content. This includes, but is not limited to, reliance on the material, operational interruptions, data loss, transmission delays, or any other performance failures. In the event you are dissatisfied with any aspect of the Website, your sole and exclusive remedy is to cease using the Website.
You (and not the Company or its parent or affiliate companies) assume full responsibility for all costs related to servicing, repair, or correction due to any damages, harm, injury, or malfunctions arising from your use of the Website or its content.
Initial Dispute Resolution: The Company can be contacted via email at contact@troexpert.com to address any concerns you may have regarding your use of the Website. Most concerns can be resolved in this manner. Both parties will make reasonable efforts to resolve any dispute, claim, or issue through direct consultation and good faith negotiations before either party initiates a lawsuit or arbitration. Any dispute related to your visit or interaction with the Website, including compliance with these Terms, which is not resolved through negotiation, will be submitted to binding, confidential arbitration, as outlined in the section titled Arbitration below.
Any legal claim or action you may have arising out of these Terms or the Website must be initiated within one (1) year of the cause of action arising, otherwise, the claim will be permanently barred.
If a resolution is not achieved through the Initial Dispute Resolution process outlined above, both you and the Company agree that any dispute or claim arising out of or related to our products, services, or the Website (including, but not limited to, tra.com, its products, services, mobile/tablet sites, or social media presence) will be resolved through binding arbitration before one arbitrator. The arbitration will be administered by JAMS under JAMS' Streamlined Arbitration Rules and Procedures. The arbitration decision can be enforced in any court with jurisdiction. By agreeing to arbitration, both parties acknowledge they are waiving their rights to resolve disputes through court trials or administrative proceedings. Furthermore, modifications to these Terms cannot alter the arbitration requirements without prior notice and consent from both parties.
This arbitration agreement applies equally to both you and the Company, obligating both parties to arbitrate claims;
Remedies available under applicable laws, such as the recovery of attorney's fees, will remain available in arbitration;
You are entitled to an in-person hearing in your local area within the United States;
You may choose your own legal counsel, at your own expense, and may recover attorney fees and arbitration-related expenses if permitted by law;
The arbitration process allows for the discovery or exchange of non-privileged information in line with JAMS procedures;
The arbitrator’s decision will include a written explanation of the disposition of each claim, as well as the essential findings and conclusions supporting the decision.
Arbitration Filing Fees: If you initiate arbitration, the Company will cover any filing fees exceeding $250 or the cost of filing a lawsuit. You can request the Company to cover such fees by submitting the request to JAMS along with the arbitration initiation form. Any remaining arbitration costs will be shared between the parties, including JAMS Case Management Fees and the arbitrator's professional fees. You will be responsible for your own attorney fees unless the arbitration rules or applicable law provide otherwise.
Both parties acknowledge that, without this mandatory arbitration provision, they would have the right to pursue claims in court. Court proceedings generally offer broader discovery rights, the possibility of a trial by judge or jury, and the opportunity for appellate review. In some cases, arbitration may result in higher costs compared to litigation.
Both parties agree that arbitration will take place on an individual basis, and no class action or representative action may be filed. Both parties explicitly waive the right to pursue a class action or seek relief on a class-wide basis.
Despite the commitment to resolve disputes through arbitration, either party may seek relief in a small claims court if the claim falls within that court's jurisdiction. Any appeal of a small claims court decision will be subject to the arbitration provisions outlined in these Terms.
You have the right to opt out of the arbitration and class action waiver provisions in these Terms by submitting a written notice to 27702 Crown Valley Pkwy D-4 #130 Ladera Ranch, CA 92694 within thirty (30) days of your initial use of the Website. If you do not opt-out within this timeframe, you will be bound by the arbitration provisions. The Company will also be bound by the opt-out.
By agreeing to these Terms, especially the arbitration agreement, you waive the right to a jury trial or participation in a class action, and you agree that claims against the Company will be handled individually. Any arbitration or legal action will proceed on an individual basis only. Class actions and class arbitrations are not permitted. The class action waiver is an integral part of this arbitration agreement and cannot be severed.
The Company may display content provided by third parties on the Website. Any opinions, advice, statements, services, offers, or other information expressed or made available by third parties, including content providers or Website users, reflect the views of the respective authors or distributors and do not represent the views of the Company.
The Website may contain links to external websites ("Linked Sites"). These Linked Sites are not under the Company's control, and the Company is not responsible for the content, changes, or updates on any Linked Site. The inclusion of a link does not imply endorsement by the Company of the Linked Site or its operators. These links are provided as a convenience, and the Company makes no representations regarding the accuracy or reliability of the information found on such Linked Sites.
By using the Website, you agree not to engage in any unlawful or prohibited activity as outlined in these Terms. You are prohibited from using the Website in a way that could damage, disable, overburden, or impair the Website or interfere with any other user’s access and enjoyment of the Website. You also agree not to attempt to obtain any information or materials through unauthorized means.
Our Privacy Policy governs your use of the Website and applies to any personal information provided via the Website. The terms of our Privacy Policy are incorporated by reference into these Terms. In the event of a conflict between these Terms and the Privacy Policy, these Terms will prevail.
Services described on the Website are only available to individuals in jurisdictions where they may be legally offered. Users accessing the Website are responsible for complying with local laws. Some services may not be available in all regions, and nothing on the Website constitutes an offer or solicitation for services in jurisdictions where such offers would be unlawful.
Access to password-protected or secure areas of the Website is restricted to authorized individuals only. Unauthorized access to such areas may result in legal action.
By submitting creative materials such as comments, suggestions, ideas, concepts, drawings, pictures, or other materials (collectively referred to as the “Submissions”), you agree that these Submissions will be considered, and will remain, the exclusive property of Company. No confidentiality obligation will apply to the Submissions, and the Company will not be liable for any use or disclosure of the Submissions. Company will exclusively own all rights, both existing and future, worldwide, to these Submissions and may use them for any purpose, commercial or otherwise, without compensation to the provider of the Submissions.
The Company manages and operates the Website from its offices in California (United States). The Company makes no representation that the Information or other materials on the Website are appropriate or available for use in other locations. If you choose to access the Website outside of California, you are responsible for ensuring compliance with any applicable local laws regarding access to and activities on the Website.
These Terms and Conditions shall be governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes shall be resolved in the federal and state courts of Orange County, California. If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severed, and the remainder of the Terms will remain in effect. These Terms constitute the entire agreement between the parties regarding this matter, superseding any previous agreements.
All content on the Website, except third-party content as noted, is owned by the Company and protected by U.S. and international copyright laws. No content from the Website may be reprinted or republished without prior written permission from the Company, or the respective owner for third-party content. You may download content for personal, non-commercial use, provided it is not altered and all copyright notices are retained. Unauthorized use includes mass unsolicited commercial emails (spam), automated scraping of content, deep-linking, or framing of the Website.
The Website may display trademarks, service marks, and logos (“Marks”) owned by the Company or third parties. You are not authorized to use these Marks. All Marks remain the property of the Company or their respective owners, and use of the Marks without permission is prohibited. No implied license is granted by this Website.
Under the Digital Millennium Copyright Act (DMCA), the Company will investigate claims of copyright infringement. If you believe that content on the Website infringes your copyright, you may send a notice to the Designated Agent listed below, including the following information:
The Company’s Designated Agent for DMCA notices is:
Designated Agent – Copyright Infringement Claims Support.com c/o Greenspoon Marder, Attention: Robby H. Birnbaum, Esq. 100 West Cypress Creek Road, Suite 700 Fort Lauderdale, FL 33309 Phone: (954) 343 6959 Email: Robby.Birnbaum@gmlaw.com
You agree to indemnify and hold harmless the Company and its affiliates, employees, and agents from any claims, liabilities, losses, or damages arising from your use of the Website, including any violation of these Terms, intellectual property rights, or introduction of harmful programming routines.
Some jurisdictions do not permit the exclusion of warranties or the limitation of liability for incidental or consequential damages. As a result, some of the limitations in these Terms may not apply to you. In such cases, the scope of the warranty and the extent of liability will be limited to the minimum required by law.
The Company reserves the right to terminate your access to the Website at its discretion, for reasons including a violation of these Terms. The Company will not be liable for any loss of access or data. Provisions related to ownership, indemnification, and dispute resolution will survive termination.
The Company reserves the right to seek legal remedies for any violation of these Terms, including blocking access from specific Internet addresses and assuming that irreparable harm will result from such violations.
The Company welcomes feedback on its services or the Website. By submitting feedback, you confirm that it does not infringe any third-party rights and that you have the necessary rights to share it. Any feedback provided will grant the Company a royalty-free, irrevocable, and transferable license to use, reproduce, and modify it in any media for any purpose without further consent or compensation.
